Privacy Policy

Privacy Policy – Laughlin and De Gannes, The Tool Store

At Laughlin and De Gannes, The Tool Store, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We collect various types of personal information to provide you with a seamless shopping experience. This includes, but is not limited to:

Name
Email address
Payment details (credit card information, etc.)
Shipping and billing addresses
Phone number

2. How We Use Your Information

Your personal information is used for internal processes to ensure:

Order processing and delivery
Account management
Customer service and support
Website analytics and improvements
Email notifications and promotions (if you have opted in)

We do not sell your personal information to any third parties.

3. Data Sharing

We only share your personal information with third-party service providers who assist in processing payments and shipping orders. These third parties include:

Payment processors (e.g., WiPay)
Shipping companies

These third parties are obligated to protect your data and use it only for the purposes of completing your transaction.

4. Security Measures

We take the security of your personal information seriously. We employ robust security measures, including:

Encryption: Ensuring that your personal data is encrypted during transmission over the internet.
Firewalls: To protect against unauthorized access to our systems.
Secure Payment Gateways: All online payments are processed through secure and reputable payment gateways.

Despite our efforts, no method of transmission or electronic storage is 100% secure. However, we strive to use commercially acceptable means to protect your personal information.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Correct any inaccurate or outdated information.
Request deletion of your data (subject to legal or regulatory requirements).

If you wish to exercise any of these rights, please contact our customer service team.

6. Data Retention

We retain your personal information for a period of three (3) years, after which it will be securely deleted, unless required by law to retain it for a longer period.

7. Cookies and Tracking

We use cookies to improve your experience on our website. For more details about how we use cookies and tracking data, please refer to our Cookie Policy.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or store any personal information from users under this age. If we discover that we have collected personal data from a user under 18, we will take immediate steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.